Terms and Conditions
All Services Terms & Conditions
Payment is due at the time of booking to secure your appointment date and time. This is a non-refundable fee, but may be transferred to another session date with prior notice. As the client, if you fail to attend the session on the scheduled date and time, no refund will be given. Should you need to reschedule, you must notify me at least 24 hours prior to your session for the session to be transferred to another date.
I reserve the right to reschedule due to personal illness, weather, equipment malfunction or other circumstances beyond my control. Should the session have to be cancelled and rescheduling is not possible for an out of town client, your fee will be refunded in full.
I am not responsible for any injuries to any of the photographic parties. Clients will be responsible for their children and themselves. Please be considerate and reschedule if any of the parties are not feeling well.
Photography Lessons Terms & Conditions
Jennifer Carr does not claim to be an expert or know and understand everything about photography camera equipment, technical performance, business, accounting, or editing. The information being provided is based solely on her own learning and experience. Downloadable products are non refundable.
The information learned in your mentoring session is a result of the extensive time and effort spent by Jennifer Carr learning and studying the art of photography. Recording of your mentoring session is not allowed. In addition, you must not share copies of any materials obtained from this session, including, but not limited to, contracts, educational supplements, notes, or business guidelines. Information obtained from this session cannot be shared with anyone for personal or business use, in writing or verbally. Online mentoring videos may be saved to your computer for personal use only.
All photos shared in any social media outlets (blogs, Facebook, etc.) from your mentoring session must include the information that they came from learning with Jennifer Carr Photography. Please tag Jennifer Carr Photography on social media whenever possible and share the website address in your post.
Jennifer Carr is not responsible for any personal injury or damage to equipment during your photography lesson or the use of products provided by her.
Portrait & Commercial Session Terms & Conditions
Retouching is included with your portrait session. Photographs will be processed in color. Requests for black and white or other special processes must be made prior to your session. I reserve the right to modify images for artistic purposes to ensure quality of the images. However, I cannot make you younger, thinner, change clothes, or locations. Additionally, I cannot guarantee image results due to circumstances beyond my control, including but not limited to: weather related issues (including sunlight, cloud cover, wind, etc), client’s appearance, sick or unhappy participants, etc. After delivery, additional retouching requests will be $25 per image.
A minimum of 30 digital proofs will be posted to an online viewing gallery within two to three weeks of the portrait session. You will have 14 days to view, share, and place your order. USB drives of your proofs may be purchased for $30 + s&h. Requests to reopen your online gallery after it closes will incur a $25 fee.
Photographs taken during your session may be used for the purposes of display, advertising, portfolio, website, or any publication to promote Jennifer Carr Photography. If you would prefer to not have your family’s photographs shared, please email me and let me know.
Jennifer Carr Photography is not responsible for loss or damage to prints or digital files due to circumstances beyond my control. Be aware that color dyes in prints may fade or discolor over time. It is recommended that you always backup your computer files to prevent total loss of images.
Jennifer Carr Photography owns the copyright to all images created during the portrait session. Reproduction, copying, scanning, selling, or altering images without my permission is dishonest, inconsiderate, and illegal. All prints will be purchased through Jennifer Carr Photography and reproductions of images may not be made without a signed release from Jennifer Carr Photography. You may purchase web ready images to share on social networking sites, personal websites, and other internet communication and full resolution digital images for printing up to 8×10 at a recommended print lab. Do not modify these images in any way, including cropping out the logo. Should you share your photographs on social media, you are asked to tag Jennifer Carr Photography.
Jennifer Carr Photography is not responsible for prints made outside of her studio’s print lab. Prints purchased through Jennifer Carr Photography’s website off a 100% satisfaction guaranteed. Outside print labs each use different settings for printing, some of which may manipulate the image. Often they add contrast, saturation, and color adjustments, which work against what a photographer is trying to accomplish. If you choose to print on your own, it is recommended that you print using a professional quality print lab such as www.mpix.com.
Refund Policy for Services Provided
As the client, if you fail to attend the session on the scheduled date and time, no refund will be given. Should you need to reschedule, you must notify me at least 24 hours prior to your session for the session to be transferred to another date. I reserve the right to reschedule due to personal illness, weather, equipment malfunction or other circumstances beyond my control. If rescheduling is not possible for an out of town client, you will receive a full refund of your payment.
Refund Policy for Print Orders
All print sales are final, however if your piece arrives damaged in any way please notify me within 48 hours of receipt and I will work to replace your order. You will be asked to provide photographs of the damaged items as well as the shipping containers. If you are unhappy with your print, please notify me within 48 hours of receipt and we will work together to rectify the situation.
Refund Policy for Digital Images
Due to the nature of digital photography and the fact that digital photographs, once sent, cannot be returned; there is a no refund policy on all digital image files purchased. Once a transaction has been completed, it is considered to be non refundable.